ShipStation Help Guide

ShipStation Product Overview

• ShipStation Product Help Guide

ShipStation Tour

• ShipStation Tour - Coming Soon

Quickstart

• ★ Quickstart Account Setup
• Quickstart Import Orders
• Set Shipping Options
• Quickstart Create Labels
• Quickstart Print a Label
• Quickstart Post-Shipping Tasks

Manage Orders

• Connect a Store
• Import Orders
• View, Search, and Filter Orders
• Hold, Assign, and Cancel Orders
• Combine & Split Orders
• Order Tags

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Ship Orders

• Connect a Postage Provider
• Set Ship From & Return Address
• Configure Shipping
• Rate Calculator
• Create Labels
• Print Labels

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Manage Shipments

• Track Shipments
• End of Day Forms
• Void Labels
• Return Labels
• View, Search, and Filter Shipments
• Other Shipment Actions

Set Up Printers & Scales

• ★ Printing Overview
• Set Up Printers in MacOS
• Set Up Printers in Windows
• ShipStation Print Settings
• ShipStation Connect
• Set Up USB Scale

Notifications & Documents

• Marketplace Shipment Notifications
• Customer Notifications
• Packing Slips
• Pick Lists
• Order Summaries
• Batch Summary

International Shipments

• ★ International Shipping Overview
• Customs Declarations
• Print Customs Forms
• Other International Options & Forms

Products

• Products Overview
• Add Product Records
• Update Product Records
• Active and Inactive Products
• Delete Inactive Products

Customer Records

• Customer Records Overview
• Add Customer Records
• Update Customer Records

Reports

• Reports & Insights Overview
• Insights Pages
• Insights Reports
• Static Reports
• Custom Reports
• Data Archives

Manage Account

• Account Management Overview
• User Profile
• Display Options
• Subscriptions
• Add & Edit Users
• Set User Permissions and Restrictions

Automation

• ★ Automation Basics
• Product Automation Overview
• Product Automation: Defaults
• Product Automation: Preset Groups
• Service Mapping
• Automation Rules

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Branding

• What is Branding?
• Branded Tracking Page
• Branded Return Portal

Advanced Store Settings

• Custom Statuses
• Advanced Store Parameters
• Store Activity Log

Custom Packaging

• Custom Package Types

Advanced Product Options

• Product Preset Groups
• Product Categories
• Product Types
• Product Aliases
• Combine Products

Inventory

• Inventory in ShipStation
• External Inventory
• Set Up ShipStation's Internal Inventory
• Set and Manage Stock Counts
• Internal Inventory Additional Features

Barcode Actions

• Barcode Overview
• Scan to View
• Scan to Print
• Scan to Search
• Scan to Batch
• Other Barcode uses

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Glossary

• ShipStation Product Glossary

ShipStation FAQ

• ShipStation Capabilities FAQ
• General Shipping FAQ
• Labels and Postage FAQ
• Rates FAQ
• Orders, Stores, and Importing FAQ
• Packing Slip Sample HTML FAQ

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