Details about using CouriersPlease from ShipStation: Requirements, available features, and other notes.
CouriersPlease from ShipStation is a shipping carrier included with your ShipStation account that provides domestic services within Australia.
You can start creating CouriersPlease labels as soon as you activate your ShipStation Carriers. All ShipStation Carrier labels are purchased using your ShipStation Balance.
Activate ShipStation Carriers by adding your payment method.
You'll be prompted to enter your payment method the first time you attempt to create a label with any ShipStation Carrier, or you can add in advance in either your Carrier settings or Payments & Subscription settings.
All ShipStation Carrier labels are purchased using the funds in your ShipStation Balance. The first time you add your payment method, you'll be prompted to add funds so you can begin purchasing labels right away.
Activating ShipStation Carriers requires adding your label payment method and agreeing to the carriers' Terms of Service. Once activated, you'll have access to all of the carriers available for your account's country.
Click the Get Started button.
Follow the on-screen instructions to enter your billing details, agree to the terms and conditions, and finish the setup.
Once completed, you can add funds to your ShipStation Balance and create labels with ShipStation Carriers.
Enable Auto-Funding For a Seamless Experience
We recommend enabling auto-funding to ensure your balance always has the funds for your label purchase needs.
ShipStation will sometimes add new carriers to the ShipStation Carriers roster! If you have already activated ShipStation Carriers and would like to start using the new carrier's services, you just need to update your ShipStation Carriers settings and agree to the new carrier's Terms of Service.
Settings > Shipping > Carriers and click the Update button.
Agree to the new carrier's terms and you're done! You can immediately start creating labels with the new carrier.
CouriersPlease from ShipStation supports the following standard features and services:
CouriersPlease from ShipStation allows for the following additional features:
When labels are voided, automatic pickups scheduled for the next day are not cancelled. To cancel the pickups, please contact us at email@example.com with the order number and shipment tracking number.
CouriersPlease supports insurance coverage for both domestic and international shipments ($100 excess per claim). Visit the CouriersPlease Parcel Protect page for more information.
Here are some common issues, potential causes, and troubleshooting tips.