1. ShipStation Help AU
  2. Integrations Help Guide
  3. Carrier Integrations

Direct Freight Express

Details about ShipStation's Direct Freight Express integration. Includes requirements, connection process, features, and integration notes.

ShipStation offers a direct integration with Direct Freight Express for domestic shipments in Australia. Any ShipStation label you create for Direct Freight Express shipments will use your contracted rates set up by Direct Freight Express.

Direct Freight Express Requirements

Connection Requirements:

  • An active account with Direct Freight Express.

  • Your Direct Freight Express Account Number.

  • Your Direct Freight Express Site ID. (The Site ID is the same number as your sender/site location number.)

  • Your Direct Freight Express Create Consignment API Key.

  • Your Direct Freight Express Pricing API Key.

  • Your Direct Freight Express Other API Key.

Your API Keys Will Be Provided by Direct Freight Express

When you register for API keys in the Direct Freight Express web portal under "Developer Centre," request the following API keys:

  • Book Pickup API Key

  • Create Consignment API Key

  • Pricing API Key

  • Tracking API Key

You will receive three API keys back from Direct Freight Express, which you can then use to connect your Direct Freight Express account to ShipStation:

  • Create Consignment API Key

  • Pricing API Key

  • Other API Key (This API Key is a combination of the Book Pickup and Tracking API Keys.)

Connect a Direct Freight Express Account to ShipStation

To connect your Direct Freight Express account to ShipStation:

  1. Go to Account Settings.

    Closeup of Toolbar. The red box highlights the icon for Settings.

  2. Select Shipping then choose Carriers from the left-hand sidebar.

    V3__SET__SB__SHP_Carriers__MRK.png

  3. Click the Add a Provider Account button.

    Carriers & Fulfillment page. Arrow points to Add a Provider Account button.

  4. Select the Direct Freight Express tile.

    DirectFreight_tile.png

  5. Enter your Direct Freight Express Account Number, Site ID, Pricing API Key, Create Consignment API Key, and Other API Key.

  6. Click Connect.

Available Features for the Direct Freight Express Integration

ShipStation's integration with Direct Freight Express supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Common ShipStation Features

Feature

Supported?

Domestic Shipping

Green checkmark. Supported feature. Yes.

International Shipping

Red X mark. Unsupported feature. No.

Electronic Customs Submission*

Red X mark. Unsupported feature. No.

Return Labels

Red X mark. Unsupported feature. No.

Estimated Rates

Green checkmark. Supported feature. Yes.

Carrier Insurance

Red X mark. Unsupported feature. No.

Tracking

Green checkmark. Supported feature. Yes.

Automatic Tracking

Green checkmark. Supported feature. Yes.

End of Day (Electronic)

Red X mark. Unsupported feature. No.

End of Day (PDF)

Red X mark. Unsupported feature. No.

Label Branding

Red X mark. Unsupported feature. No.

Label Messages

Green checkmark. Supported feature. Yes.

Multi-package Shipping

Green checkmark. Supported feature. Yes.

Multiple Accounts

Green checkmark. Supported feature. Yes.

Direct Freight Express Domestic Services

  • Road Express

Direct Freight Express Package Types

  • Carton

  • Pallet

The carrier integration can be used to create domestic shipping labels.

The carrier integration can be used to create international shipping labels.

ShipStation will submit international customs information electronically to the carrier.

The carrier integration can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Additional carrier insurance can be purchased through ShipStation.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

When tracking is available, ShipStation will automatically track the shipment status and update the tracking status on the Shipments tab. This feature allows for other advanced ShipStation features like delayed notifications and the Branded Tracking Page.

ShipStation can perform an End of Day process for the carrier and creates an End of Day PDF file that can be printed and provided to the carrier. The End of Day process can be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically, see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all shipping services.

ShipStation can include information that will be displayed on the label as a label message. Label messages may not be available for all shipping services.

The carrier integration can be used to create multi-package shipments, where multiple individual packages are linked together into a single shipment record with a master tracking number.

You can connect this carrier integration to ShipStation multiple times using different account information, and choose which account will be used to create each shipment.

Additional Details about the Direct Freight Express Integration

  • Manifesting Not Required

    Because Direct Freight Express postage is charged upon the creation of the shipping label, you are not required to manifest your Direct Freight Express shipments on an End of Day form.

The carrier integration can be used to create domestic shipping labels.

The carrier integration can be used to create international shipping labels.

ShipStation will submit international customs information electronically to the carrier.

The carrier integration can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Additional carrier insurance can be purchased through ShipStation.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

When tracking is available, ShipStation will automatically track the shipment status and update the tracking status on the Shipments tab. This feature allows for other advanced ShipStation features like delayed notifications and the Branded Tracking Page.

ShipStation can perform an End of Day process for the carrier and creates an End of Day PDF file that can be printed and provided to the carrier. The End of Day process can be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically, see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all shipping services.

ShipStation can include information that will be displayed on the label as a label message. Label messages may not be available for all shipping services.

The carrier integration can be used to create multi-package shipments, where multiple individual packages are linked together into a single shipment record with a master tracking number.

You can connect this carrier integration to ShipStation multiple times using different account information, and choose which account will be used to create each shipment.

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