ShipStation has an API integration with the Gorgias help desk platform so that you can pull order and shipment details into the help desk from your ShipStation account. This allows you or your customer service team to immediately know the shipment status of your customer's order.
The Gorgias integration currently pulls the following information from ShipStation to display in their help desk platform:
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Order number
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Tracking status
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Shipping method
Go to the Gorgias status page to ensure all Gorgias services are operational.