To help your business expand and reach new international customers, NZ Post has solutions for sending parcels overseas to 220 destinations with a range of prices and speeds to match your needs using our International Economy, Courier, and Express services.
See the attachments at the end of this article for a list of the countries and shipping codes available for NZ Post, as well as a list of NZ Post shipping services and codes.
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An active NZ Post Business account
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NZ Post Account Number (Merchants using both NZ Post and NZ Post Domestic may have the same account number for both.)
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NZ Post Site ID (Ask your NZ Post account manager if you don't have this information.)
GoAus Shipping Services Must Be Enabled by NZ Post
Before you can connect your NZ Post account to ShipStation, NZ Post must configure your account on their end for use with ShipStation if you are using GoAus shipping services.
GoAus services include:
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Courier Select Australia - Standard Tracked
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Courier Select Australia - Standard Signature Required with ATL
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Courier Select Australia - Standard Signature Required with No ATL
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Courier Select Australia - Express Signature Required with ATL
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Courier Select Australia - Express Signature Required with No ATL
Email your NZ Post Account Number to support@shipstation.com to get started. ShipStation Support will contact NZ Post on your behalf to configure your account for ShipStation.
To connect your NZ Post account to ShipStation:
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Click the Add a Carrier Account button.
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Select the New Zealand Post tile and click Connect.
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Enter your NZ Post Account Number and Site Code (Site ID) into the corresponding fields.
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Click Connect.
Disable any NZ Post services you do not plan to use.
Once you have connected your account to ShipStation, NZ Post will send a list of ALL available services back to ShipStation, regardless of your contract availability.
Please disable any service that you do not plan to use. To enable or disable services in ShipStation, go to Settings > Shipping > Carriers and Fulfillment Settings > New Zealand Post
. See our Edit Services and Package Types article for more details.
ShipStation's integration with NZ Post supports the following standard features:
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Voiding a label in ShipStation does not void the label with NZ Post. You will not be charged until the label is scanned, so unused labels do not need to be voided.
Here are some common issues, potential causes, and troubleshooting tips.
Issue |
How to troubleshoot or resolve |
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New Zealand does not have state designations and instead uses greater City/Town areas to categorise. To successfully create a label for a Domestic Shipment, the Town + PostCode combination must match. |
These resources may help you find successful Town + Post Code combinations: Address & Layout Guide | New Zealand Post |