Oxatis

How to add an Oxatis store to ShipStation, what features are available, and other need-to-know details.

ShipStation's integration with Oxatis allows you to import orders from the Oxatis eCommerce platform and update those orders with tracking information when a label is created.

Interested in starting an Oxatis account? Register for a 15-day free trial with Oxatis!

Oxatis Requirements

Connection Requirements:

  • An active account with Oxatis.

  • Your Oxatis Token.

Order Import Requirements:

  • Must include a Ship To address.

Other Requirements:

  • Custom status mapping for the Shipped status must be SST-SHIPPED.

Connect an Oxatis store to ShipStation

To connect your Oxatis store to ShipStation:

  1. Select the Oxatis tile.

    Logo for the Oxatis selling channel.
  2. Fill in the Token field with your Oxatis Token.

    Connect Oxatis store with fields for Oxatis Token and a list of statuses.
  3. Fill out the Store Order Statuses based on the mnemonic code used for your Oxatis statuses.

    Important

    Set the Shipped Status to SST-SHIPPED. If this status is not set correctly, ShipStation will be unable to successfully send marketplace notifications back to Oxatis when you ship your orders.

  4. Click Connect to finish.

    page. SettingsAfter you've completed the above steps, your store will be connected to ShipStation. You'll be taken to the store's

  5. Set the Store Timezone setting to (GMT+00:00) GMT Standard Time (Greenwich Mean Time: London).

  6. Fill out any other store details as desired, then click Save Changes.

 

ShipStation's integration with Oxatis supports the following standard features:

Common ShipStation Features

Default Status Mappings

Status

Oxatis Status

Awaiting Payment

unpaid

Awaiting Shipment

paid

Shipped

SST-SHIPPED

Cancelled

cancelled

On Hold

on_hold

Sent with Shipment Update

Field

Supported?

Status Update

Green checkmark. Supported feature. Yes.

Tracking Number

Green checkmark. Supported feature. Yes.

Carrier

Green checkmark. Supported feature. Yes.

Service

Red X mark. Unsupported feature. No.

Carrier Fee

Red X mark. Unsupported feature. No.

Note to Buyer

Red X mark. Unsupported feature. No.

Item Information

Red X mark. Unsupported feature. No.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information