Order Time

How to add an Order Time account to ShipStation, what features are available, and other need-to-know details.

Order Time is a cloud-based application to manage your order and product information across multiple selling channels, and transmit that information to Quickbooks. ShipStation's integration will import Ship Docs from Order Time into ShipStation for you to create shipping labels. Once shipped, ShipStation will update Order Time with the shipment details to update the original order source.

Need an Order Time account? Register for a free trial with Order Time.

Order Time Integration Requirements

Connection Requirements:

  • An active account with Order Time.

  • Order Time API Key.

    The Master Admin user must enable the integration by going to Settings > Shipping Integration.  When they enable the integration, Order Time will generate the API Key used in the connection modal.

Order Import Requirements:

  • Must have a Ship Doc created.

  • Must include a Ship To address that uses two-character state and country codes.

Connect an Order Time account to ShipStation

To connect your Order Time account to ShipStation:

  1. Log in to Order Time using the Master Admin user here.

  2. Click the gear icon in the top left corner of the screen to go to the Admin page.

  3. Under General, click Shipping Integration.

    OrderTime Admin General tab with Shipping Integration highlighted.
  4. Click Activate for the ShipStation integration.

    Ordertime Shipping Integration ShipStation with arrow pointing to Activate button.
  5. Copy the API Key generated by Order Time.

  6. Select the Order Time tile.

    OrderTime logo
  7. Enter the master admin Username and API Key generated by Order Time.

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for the Order Time Integration

ShipStation's integration with Order Time supports the following standard features:

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Additional Details about the Order Time Integration

  • You must use two-digit ISO codes for State and Country codes on your Ship Docs in order for information to successfully import into ShipStation.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information