Can I use my own carrier rates?

Explains how and when negotiated rates with your carrier appear in ShipStation.

Yes. In most cases, any negotiated rates you have with your carrier will automatically appear as the rate in ShipStation.

For FedEx accounts with negotiated rates, the rates will appear only after you have created your first label in ShipStation.

For UPS accounts, you must enable negotiated rates in ShipStation first. Go to Settings > Shipping > Carriers & Fulfillment. Click Settings and then check the Enable Negotiated Rates option and enter the requested details from your most recent invoice. Then, click Confirm.

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UPS Invoices

  • To enable negotiated rates for UPS, you must have an invoice for that UPS account.

  • If you do not yet have an invoice, ShipStation will display the standard rates. However, regardless of the rate displayed by ShipStation, UPS will invoice you at the rate you have agreed upon. Once you receive a UPS invoice, enable negotiated rates in ShipStation and enter your invoice details. ShipStation will then display the negotiated rates.

  • For UPS accounts in Australia, add three leading zeroes to the invoice number and use 0000 as the Control ID.