How can I see what I was charged for a label?

View what a carrier charged you for a specific label in a few ways:

  • The Carrier Fee column in the Shipments Grid.

    If you do not see the Carrier Fee column, go to the Columns drop-down menu and check the box next to Carrier Fee to add that column to your grid. ShipStation adds new columns to the end of the Shipments grid, so you may have to scroll horizontally to view it (click and drag the column to move it to another location).

    The carrier fee column is highlighted in the shipments grid.
  • Shipment Details

    Click the Shipment # in the Shipments Grid link to open the Shipment Details screen.

    V3 Shipment Details with arrow pointing to carrier fee.
  • Order Details

    Click the order number on the Orders Grid to open the Order Details for the order. The Cost is shown in the shipment details card.

    V3_ODET_ShipmentCard_Cost_MRK_MRK.png

Each non-ShipStation Carriers shipment you create will be charged a per shipment fee. This per-shipment fee is determined by your subscription plan at the time. Go to your Payment & Subscription settings to see which subscription you are on and what the per-shipment fee is for that plan. You will be invoiced for these shipments at the end of your monthly billing cycle. "Shipments" include Your Carriers labels, shipments sent to an external fulfillment provider, and shipments marked as shipped.

You can view these fees by going to Settings > Account > Payments & Subscription and then clicking the Past Invoices link.

Labels created using ShipStation Carriers are exempt from this per-shipment fee.