We want to keep you up to date as we release new features and update ShipStation's functionality. This release information focuses on what's new and what's changed in ShipStation's new layout. To review a summary of how the new layout differs from ShipStation Legacy, please review the Moving from ShipStation Legacy to the New Layout help article.
We are excited to show you the new features ShipStation has to offer! If you'd like to take advantage of these new features but are still using the ShipStation Legacy interface, please contact us to let us know that you'd like to migrate to the new ShipStation experience.
You can now preview an itemized list of carrier charges before creating a label in the Order Details screen. Click the Cost Review link to open the Cost Review window.
In your ShipStation account settings, you can now choose which page you want to display when you log in to the app. This feature was previously only available in the Legacy Layout.
To choose the page your account opens with:
The following Hotkeys & Barcode Scan Actions reports are now available in the new layout of ShipStation:
Hotkey Reference Sheet
Barcode Scan Action Report
Barcode Scan Action Quick Reference Sheet
These reports detail available keyboard commands (“hotkeys”) and scannable barcodes that can help you perform certain actions in ShipStation faster including importing your orders, printing documents, and creating labels.
To generate these sheets, go to
Insights > Reports and select one of the above from the Hotkey & Barcode Scan Actions section.
We've enhanced several features you may already be using in ShipStation. These enhancements range from simple interface design (as with the Rate Calculator) to new processes to accomplish old tasks (as with splitting and combining orders).
Read through the updates to get an idea of what this updated functionality includes. Each section will include a link to the full documentation about that feature, in case you want to learn all the details.
In the new ShipStation layout, you no longer have to manually remove an order from the On Hold status to ship it. Click the Create + Print Label button to create a label for the On Hold order and move it to the Shipped status.
You can now also move an On Hold order back to Awaiting Shipment by selecting the order and clicking the new Remove Hold button.
You can now sort the Shipments grid by the following columns in the new ShipStation layout:
Batch (Batch #)
Confirmation (Shipment confirmation type)
If all of the orders share the same Ship From Location, they will all be in a single batch.
Additionally, the Label Batch Status screen now displays multiple batches at once when a batch is automatically split by Ship From Location.