Shopify Inventory

How Shopify Inventory interacts with ShipStation and how to view Shopify inventory stock counts in ShipStation.

Marketplace Notification Improvements!

Starting October 30, 2020, ShipStation can read the desired inventory location from Shopify to improve your inventory accuracy, save you time, and better support split or combined shipments.

You no longer have to manually map your ShipStation Ship From addresses to your Shopify Locations to correctly track and maintain accurate inventory counts across multiple locations. However, to view Shopify stock counts in ShipStation you must still link your Shopify inventory source to your Ship From Locations.

If you use Shopify's inventory management features, you can link your ShipStation Ship From Location to your Shopify inventory source to display the remaining Shopify inventory stock count.

ShipStation will display the Shopify inventory count in the order item details, based on the Ship From Location you select for the order.

To display Shopify stock counts in ShipStation:

  1. Create a Ship From Location for your Shopify store.

    If you have multiple locations for inventory in Shopify, you'll need to create a Ship From Location for each location. If you've already created Ship From Locations prior to connecting Shopify to ShipStation, you can edit the existing Ship From Locations instead.

  2. Select the Shopify location as the Inventory Source.

    Edit Ship From Location with Inventory Source highlighted
  3. Save your changes.

When creating shipments for your Shopify orders in ShipStation, select the Ship From Location linked to the Shopify location. ShipStation will display the stock count in the Order Items section of the order.

Order Details for Shopify Order with Ship From and Inventory column highlighted.

Keep the following in mind when using Shopify inventory with ShipStation:

  • The Ship From Location you select does not affect which location Shopify will deduct inventory from when you ship an order. Shopify will deduct inventory based on Shopify's inventory allocation for the items at the time of shipment.

    You can change the inventory location for an order in Shopify after the order has imported into ShipStation. The shipment update to Shopify will use the latest inventory location assigned in Shopify.

  • ShipStation will only display stock counts for Shopify orders that belong to the same Shopify store as the linked location.

  • ShipStation will display inventory counts but will not prevent you from creating a label if the product is out of stock.

  • The stock count ShipStation receives from Shopify assumes the product in the order is reserved, so the stock count represents the remaining inventory after that order.

    For example, if an order with a quantity of 1 shows a product stock count of 24, you'd actually have 25 of that product currently available in that location (24 in stock + 1 reserved for the order = 25 total).

  • ShipStation's Internal Inventory Management solution does not share stock level information with Shopify inventory. All inventory management for Shopify must be performed in Shopify.