ShipStation includes the ability to schedule a pickup for shipments that use certain carriers.
At this time, you can schedule pickups in ShipStation for the following carriers:
Once requested, you can also view, cancel, and resubmit the request directly in ShipStation.
Scheduling Pickups for Other Carriers
If you wish to schedule a pickup for shipments using other carriers, you must do so using the carriers' specified method.
The DHL Pickup Scheduler is integrated within the ShipStation app so you can schedule a pickup time for your DHL Express shipments. This provides the same functionality as the DHL website scheduler.
Pickups scheduled through ShipStation are free for DHL Express via ShipStation Carrier Services.
If you ship via a private DHL Express account, you may incur a pickup fee using the steps listed below.
To schedule a pickup for your DHL Express shipments:
Select DHL Express from the Schedule a Pickup drop-down menu.
This option will only be available if a DHL Express is set up in your ShipStation account.
Fill in the required information: Ship From location, the primary contact for this shipment, date of pickup, and time frame.
Click the Schedule Pickup button to submit the pickup.
The Pickup Date will default to the next day so you might not see any Open Shipments listed right away. To view open shipments, change the Pickup Date to match the Ship Date on the labels.