To configure shipping for an order, you'll use the Configure Shipment Widget, which allows you to set the shipping service, package type, weight, dimensions, insurance, confirmation, and other options.
Access the Configure Shipment Widget in either the Orders grid shipping sidebar, or in the Order Details screen (to open the Order Details, either click an order number or double-click the order in the grid).
The below sections detail how to configure shipping for individual orders, for multiple orders at once (called bulk updating), and using Shipping Presets.
You can also configure shipping with various automated methods. Automation methods are covered in depth in the Automation section articles. For details on using different types of automation, please review the product defaults, service mapping, and automation rules articles.
To configure shipping for an individual order:
Go to the Configure Shipment Widget (either in the Orders grid Shipping Sidebar or the Order Details screen).
Select your Ship From location, if different from the default location.
Enter the shipment weight.
If you are using a scale via ShipStation Connect, click the weight button once the shipment is placed on the scale.
Select the desired service from the Service drop-down menu.
Services will be grouped by postage provider account.
Select the desired package type from the Package drop-down menu.
Packages will be grouped by carrier. Any custom package types you have created will appear first in the list.
Set your package dimensions, if necessary.
Not all services require package dimensions, however, any service that uses dimensional weight must have dimensions to return an accurate rate.
Add Insurance and Delivery Confirmation options, if needed.
Add other options (like Saturday Delivery or Third-party Billing), if needed.
The below gif provides a quick demonstration:
The rate for the shipment will appear in the Create + Print Label button. The rate automatically updates as you configure your shipment.
Once you have configured all necessary options, you are ready to create and print your label.
Bulk updating can be done in either the Orders grid Shipping Sidebar or by using the Bulk Update drop-down menu.
To configure shipping for multiple orders in bulk, do the following:
Select the orders you wish to update in the Orders Grid.
Select the options you wish to update in the Shipping Sidebar.
If the sidebar is not visible, check the box for Show Sidebar.
Make your updates to each option.
The Bulk Update menu offers more options than the bulk update in the sidebar, including adding notes, setting a Ship By Date, and changing email and packing slip templates.
By setting a future ship date when configuring shipping for an order, you can create a label that you plan to ship at a later time. This ensures the shipment is reported correctly and end up on the correct end of day form or manifest.
To set a future ship date on a single order:
Open the order details screen by clicking on the order number in the Orders grid.
Click Ship Date in the Configure Shipment section to open the calendar.
Select a future date on the Calendar and it will automatically set it on the order.
To set a future ship date for multiple orders:
Select the orders in the Orders grid.
Configure their shipping options like you normally would.
Click Create Label or Create + Print Label.
When creating multiple labels at once, ShipStation will open the Label Batch Cost Review screen.
Click the calendar in the Scheduled Ship Date field.
ShipStation will then continue to create the labels for the selected orders, but with the new future ship date.