Order Desk

Provides information on the Order Desk integration to ShipStation and links for relevant resources.

Order Desk is an order management service you can use to import and manage orders from Foxy, Amazon, eBay, or any of their other available integrations.

When connected with ShipStation, orders will import into Order Desk from the original order source, then Order Desk will send order information to ShipStation. After you create shipments in ShipStation, Order Desk will retrieve the information and update the original order source.

Connect Order Desk and ShipStation

To use Order Desk with ShipStation, you'll need to generate a set of API keys and enter them when setting up the ShipStation integration within Order Desk.

To get your ShipStation API keys:

  1. Click Generate New API Keys if no key and secret are listed yet.

    Account settings: API Keys: Reads, "You haven't generated any API keys". Generate New API Keys button.


    If you've already generated your API keys, the existing API keys will be displayed here and the button will say Regenerate API Keys.

    If you already have API keys, do NOT generate new ones. Instead, copy your existing key and secret.

  2. Copy your key and secret.

    You can then provide them to the account you wish to access the ShipStation API.

For more details on setting up ShipStation in Order Desk, review the Order Desk ShipStation: Integration Setup article.

Additional Order Desk Integration Resources

For more information on Order Desk's integration with ShipStation, see the following articles in their help centre:

Legacy Integrations

Order Desk originally created an integration with ShipStation in 2017 that was specifically for orders originating on Foxy (formerly FoxyCart). Order Desk has since created a more advanced integration that allows more communication between Order Desk and ShipStation.

The original integration is still active and is referred to by Order Desk as Legacy ShipStation. If using the Legacy integration, we recommend you follow Order Desks' Upgrading to the New Integration article to update.