A quick reference guide to the support options available for selling channels that integration with ShipStation, including help centre links and contact information.
The support team at ShipStation can help you with any questions you may have about ShipStation itself, but there may be times you need to talk to your Selling Channel's support team directly for assistance using or setting up their service.
Below is a list of publicly available support resources for all of ShipStation's Selling Channel partners. You may have additional support resources available based on your contract or subscription level with the selling channel:
Partner |
Help Centre |
Support Email |
Support Phone |
Other Resources |
|---|---|---|---|---|
Amazon |
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Americommerce |
+1-800-936-9006 |
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BackerKit |
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Bandcamp |
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Big Cartel |
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BigCommerce |
1800 821 758 |
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Bonanza |
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Brightpearl |
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Celery |
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ChannelAdvisor |
+1-866-264-8594 |
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ChannelSale |
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Cin7 |
+61 2 8074 2988 |
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CoreCommerce |
+1-615-550-5523 |
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CrateJoy |
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CS-Cart |
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DearSystems |
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eBay |
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Ecomdash |
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Ecwid |
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Etsy |
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Finale Inventory |
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Fullscreen Direct |
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GeekSeller |
+1-844-334-3377 |
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GrouponGoods |
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Handshake |
+1-855-663-6628 |
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Houzz |
+1-800-368-4268 |
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JANE |
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Jet |
+1-844-538-7355 |
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LimeLight |
+1-800-455-9645 |
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Linnworks |
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Magento |
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MijoShop |
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Miva Merchant |
+1-800-608-6482 |
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Mozu / Kibo |
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NewEgg |
+1-626-271-9700 |
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OpenCart |
+852 2499 0996 |
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Morecommerce (formerly OpenSky) |
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PayPal |
+1-888-221-1161 |
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PrestaShop |
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Rakuten |
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Reverb |
+1-888-726-2728 |
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RevolutionParts |
+1-480-779-7278 |
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Salesforce Commerce Cloud |
+1-800-667-6389 |
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Scout topShelf |
+1-651-964-3259 Ext. 2 |
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Sears |
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SellBrite |
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SellerActive |
+1-800-545-7385 |
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Shift4Shop (formerly 3dcart) |
+61 2 9191 7464 |
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Shopify |
+61 03 8400 4750 |
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Shopping Cart Elite |
+1-800-401-8296 |
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SkuVault |
+1-502-795-5491 +1-800-641-4507 |
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Soldsie |
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Sophio |
+1-888-563-2591 |
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Spark Shipping |
+1-617-934-6559 |
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Square Market |
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Squarespace |
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Stitch Labs |
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Storenvy |
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Stripe Relay |
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SureDone |
+1-877-773-6755 |
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Tanga |
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Tophatter |
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TradeGecko |
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UltraCart |
+1-209-383-9870 |
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Volusion |
+1 800 55 28 65 |
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Walmart |
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Weebly |
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Wish |
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WooCommerce |
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X-Cart |
+7 499 608 8900 |