How to access display settings to adjust how information is displayed, account time zone, date and time format, and units of weight and measurement.
ShipStation offers a number of ways to customize the interface so it's easier on the eyes and matches your expectations for how information should appear.
Users with the appropriate permissions can change which window auto-loads on login, enable advanced product types, change date and time formats, update units of measure, and many other options.
From there, you'll be able to select a tab to edit four categories of Display Options that will dictate how information will appear when you're logged into ShipStation: General Display Preferences, Orders, Products, or Time and Units

indicates a user-specific setting. A change made to a user-specific setting will only apply to the user you are currently logged in as, and will not affect other users on the account.
indicates an account-wide setting. A change made to an account-wide setting will affect all users on the account.
Setting |
Options |
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Product Type |
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indicates a user-specific setting. A change made to a user-specific setting will only apply to the user you are currently logged in as, and will not affect other users on the account.
indicates an account-wide setting. A change made to an account-wide setting will affect all users on the account.
Settings |
Options |
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Time Format |
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Date Format |
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Time Zone |
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Dimensions |
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Weight |
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If you are using ShipStation Legacy, you have two additional Display Option sections that are currently not available in the new layout.

Preferences |
Options |
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Search Suggestions |
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Duplicate Shipments |
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QuickShip |
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Advanced Hotkeys |
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Hotkey & Barcode Indicator |
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Login directly to |
|
Setting |
Options |
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Orders Page Layout |
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Order Sidebar |
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Items Ordered Images |
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Multiple Quantities |
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Setting |
Options |
---|---|
Auto-rate Postage |
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When order status changes |
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Show shipping service list by |
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"No New Orders" Notification |
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Show Customer History on hover |
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Products
In ShipStation Legacy, the Products tab includes the Product Page Layout options, which are not currently available in the new ShipStation layout.
Setting |
Options |
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Product Page Layout |
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Product Type |
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