Explains how to configure shipping for a single order, multiple orders (called 'bulk updating'), and how to set a future ship date.
To configure shipping for an order, you'll use the Configure Shipment Widget, which allows you to set the shipping service, package type, weight, dimensions, insurance, confirmation, and other options.
Access the Configure Shipment Widget in either the Orders grid shipping sidebar, or in the Order Details screen (to open the Order Details, either click an order number or double-click the order in the grid).
You can also configure shipping with various automated methods. Automation methods are covered in depth in the Automation section articles. For details on using different types of automation, please review the product defaults, service mapping, and automation rules articles.
The below gif provides a quick demonstration:
The rate for the shipment will appear in the Create + Print Label button. The rate automatically updates as you configure your shipment.
Once you have configured all necessary options, you are ready to create and print your label.
Bulk updating can be done in either the Orders grid Shipping Sidebar or by using the Bulk Update drop-down menu.
The Bulk Update menu offers more options than the bulk update in the sidebar, including adding notes, setting a Ship By Date, and changing email and packing slip templates.
If you are using ShipStation's Legacy Layout, follow the instructions below to configure shipment options.
Fill in your shipment details in the Shipping Info section of an order. The Shipping Info is available in the Order Details screen and the Shipping Sidebar of the Orders grid.
To configure an individual order:
Select your Ship From location, if different from the default selection.
Enter in the weight of the shipment.
If you have a scale connected via ShipConnect, click the Scale button to pull the weight from the scale.
Select a Service from the drop-down menu.
The drop-down menu populates with the available shipping services connected to your ShipStation Account. See How to Connect a Postage Provider for more information.
Select a Package type from the drop-down menu.
The menu populates with available package types based on the Service selected.
Enter in package dimensions, if necessary.
Not all services require package dimensions, however, any service that uses dimensional (or volumetric) weight must have dimensions to return an accurate rate.
Select a Delivery Confirmation option if necessary.
Select an Insurance option, if necessary.
Add any other options (like Saturday delivery for FedEx or UPS)
After configuring these settings, the rate will appear below the Insurance drop-down menu. The rate updates as you make changes to the configurations.
Orders can be configured in bulk either through the Order Grid using the Sidebar or with the Bulk Action menu.
Select the orders to update within the Order Grid.
Check the configuration settings to open the options and make changes.
Click Update Selected Order to apply the Shipping Configurations to the selected orders.
To adjust Optional Shipping Info, go to the Apply Bulk Action option in the Other Actions menu.
From here you can apply options like Saturday Delivery for FedEx or UPS or mark the shipment as non-machinable.
If you made any changes to an order that would affect the shipping rate (such as weight, package type, or service), the rate will need to be retrieved again. This can be done for a single order or multiple orders directly from the Order Grid.
Select the Order(s) from the Order grid to get the update.
Click Update Rates.
This will update the rates for all the selected orders. The rate will appear in the sidebar of any selected order as well as in the Rate column.
To set ShipStation to update rates automatically when you make a change to the order, go to
Settings > Account > Display Options > Orders and set Auto-rate postage to On. .