How to add a Brightpearl account to ShipStation, what features are available, and other need-to-know details.
Brightpearl is a multi-channel, retail-management system that brings orders, inventory, customer data, accounting, and reporting together in one place. These features all integrate seamlessly with ShipStation.
An active account with Brightpearl. You can arrange a Brightpearl demo here on their website.
Brightpearl user name, password, and Integration URL
Account Code, Channel IDs, and Data Centre Code
Determine the Brightpearl action when orders ship.
Order Import Requirements:
Orders must have a Goods-out note created before they will import to ShipStation.
To connect your Brightpearl account to ShipStation:
Select the Brightpearl tile.
Fill out the form that appears in the connection window.
If you're unsure what to put in any of those fields, check out this article from Brightpearl which describes how to find each field.
After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.
ShipStation's integration with Brightpearl supports the following standard features:
Common ShipStation Features
Default Status Mappings
Sent with Shipment Update
A Goods-out note is required before an order will be exposed to ShipStation. If you're missing a Brightpearl order in ShipStation, be sure to check that the Goods-out note was created.