To start creating labels in ShipStation, you must first connect at least one postage provider account.
You can connect the following provider accounts to ShipStation. Click to view details for each:
If you use a provider that does not appear in our list, we may not yet integrate with them. If this is the case, we recommend you do the following:
Reach out to your provider directly to express your desire to connect your account to ShipStation. They can then reach out to our integration team so we can work together to build the integration!
Add your feedback about this to our Product Feedback page. This is where our users can let our product team know this integration is needed!
This video shows how to add your shipping provider (carriers and fulfillment) to ShipStation so you can add a service, get a rate, and create a label.
To connect one of your existing provider accounts to ShipStation, do the following:
Different providers require different information, and in some cases you may need to log in to your provider account directly to locate it. For details on specific provider needs and connection processes, review the article for your postage provider in our Integrations Help guide.
You can connect multiple accounts for certain carriers. When this occurs, the first account you connect will be considered your primary account, which means it is the account automatically selected when you set that service from that carrier.
To set a different account as the primary account, open the carrier's Settings in ShipStation and check the box for Make this my primary account.
Once you've connected your provider, you'll be able to choose from their available services and package types when you configure shipping options.
For most carriers, ShipStation enables all available services and package types by default. However, you can enable and disable these so you or your staff can only select the services and package types you actually use.
Australia Post Services
You cannot manually edit Australia Post services as described below. Instead, ShipStation will retrieve your approved services directly from the Australia Post API.
If you make a change to the services available in your Australia Post account, do the following to update the services in ShipStation: Go to
Settings > Shipping > Carriers & Fulfillment and click Settings or your Australia Post account in ShipStation. Then click the Update Shipping Services button.
To enable and disable specific services for a connected postage provider, do the following:
Click the Services link next to the provider whose services you want to edit.
Select the services you want to use and deselect the ones you don't want to use.
The number of selected services will appear in the Carriers & Fulfillments screen, and only the selected services will appear in the Services drop-down menu when you configure your shipping options.
If a service does not appear in the Services list in the Carriers & Fulfillment settings, that service is not currently supported in ShipStation.
To view a list of supported services and package types for a specific provider, review the article for your provider in our Integrations Help guide.