Once you've set your shipping options and received a rate, you're ready to create the label.
You can create single labels or create labels in batches. For details on creating labels in batches, review the Batch Orders article in the Ship Orders section.
You can create a label for an order from the Order Grid, Order Details screen, or from the Rate Calculator. Follow the steps below, or scroll down to watch a demo video.
Click Create Label to begin.
ShipStation will open the Cost Summary screen to view the rate and make any necessary changes (if Quickship is enabled, ShipStation will skip this screen).
If you are using a postage provider with a balance and the balance is not sufficient for the cost of the label(s), you will be prompted to add funds here.
Click Create Label and ShipStation will request the label from the carrier.
Once the label generates, a pop-up will display your print methods:
Via ShipStation Connect.
View it from your browser, then print.
Download the PDF to your device, then print.
Select one of these options to view and print out the shipping label.
Print a Label Without an Order
Need to print a label without an order? Use the Rate Calculator.
Creating a label triggers the following processes:
ShipStation requests the label from the appropriate postage provider. The provider sends a PDF of the label back to ShipStation.
ShipStation updates the order to Shipped.
ShipStation sends a shipment notification to the selling channel associated with the order.
ShipStation sends a shipment notification email to the customer, if you have set the store to do so. This option is disabled by default. Review the Customer Notifications article for details.
Orders in the Awaiting Payment status must first be moved to the Awaiting Shipment status before you can create a label for them. This can be done by a store refresh (once the order is paid on your selling channel) or manually by clicking the Mark as Paid button in ShipStation.
Some carriers have limitations for their labels, including character limits and support for label messages. For details, review the article for your specific carrier on our Integrations Help Guide.
ShipStation does not create international return labels.
Automatically sending a notification to the selling channel is the default behavior for ShipStation. You can prevent the marketplace notification on a per order basis or change the default notification behavior in the Store's Notification Settings. Review the Marketplace Notifications article for details.