How to view returns in ShipStation Mobile, and a list of actions you can take from Return Details.
The Returns menu from the left sidebar will bring up a list view of returns. Tap on a Return to view the Return Details.
You can take the following actions from the Return Details:
Mark Return as Received
Resend the Return Label
Void the Return Label
View or Copy Tracking information
Reprint the Return Label
Reprint Packing Slip
Return labels will be designated by an outgoing arrow in the Order Details. The original outbound label will be designated by an incoming arrow .
Note
ShipStation Mobile is not able to perform all tasks available for returns. To learn more about handling returns, review our Return Labels article.