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Turbify (formerly Yahoo! Merchant Solutions)

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ShipStation Content Team

Updated

Turbify (formerly Yahoo! Store, and Yahoo! Merchant Solutions) allows you to build, host, and manage your online store. The ShipStation integration with Turbify Merchant Solutions lets you compile and manage orders from each of your marketplaces, work with a network of carrier integrations, and process up to 500 labels at a time for a batch.

Turbify Requirements

Connection Requirements:

  • An active Turbify account on the Turbify Standard or Professional plan.

  • Your Turbify Store ID.

  • Your Turbify Partner Store Contract Token.

Order Import Requirements:

  • Include a Ship To address.

  • Optional: First Order ID to Import

Connect a Turbify Store to ShipStation

To connect your Turbify Store to ShipStation:

  1. Log in to your Turbify Store.

  2. Click Checkout in the side navigation, then click Real time configuration.

    Yahoo sidemenu with Checkout and real time configuration options highlighted.

  3. Click API Settings.

    Yahoo Real-Time Links menu with API settings link highlighted.

  4. Click Add New Partner.

    Yahoo Partner API access menu with arrow pointing to Add new partner button.

  5. Enter ypa-005364355987 in the Partner ID field. Verify that ShipStation is shown for Partner Name.

  6. Enable access to the Order API.

    You should receive an email with your Store ID and your Partner Store Contract Token. You will need to enter this information into ShipStation.

  7. Open a new tab or browser window and log in to your ShipStation account.

  8. Go to Account Settings.

    sssettings.png

  9. Select Selling Channels from the sidebar, then choose Store Setup.

    Settings page selections, with outline marking the Selling Channels Store Setup option.

  10. Click Connect a Store or Marketplace.

    Store Setup Settings, box highlights Connect a Store or Marketplace button.

  11. Select Turbify Store.

    Turbify logo. Button that reads, Connect

  12. Enter the Store ID and Partner Store Contract Token in the corresponding fields.

  13. Recommended. Enter a First Order ID to Import.

    Why you should enter a First Order ID to Import

    If you have an established store with a lot of history, we highly recommend that you enter a value in the First order ID to import field.

    If this is not set, ShipStation will attempt to import all Turbify orders on the initial import. After the initial import, only new orders will be imported.

  14. Click Test Connection, then Connect if the test is successful.

After you've completed the connection steps, the store's Settings page will open. You can adjust your store-specific settings like branding and customer notifications, if you wish. Or click Save to close.

Available Features for Turbify

The ShipStation integration with Turbify supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Feature

Supported?

Custom Statuses

Red X mark. Unsupported feature. No.

Customer Emails

Green checkmark. Supported feature. Yes.

Customer Phone Numbers

Green checkmark. Supported feature. Yes.

Requested Service*

Green checkmark. Supported feature. Yes.

Payment Method

Red X mark. Unsupported feature. No.

Discounts

Green checkmark. Supported feature. Yes.

Identifies Gift Orders

Green checkmark. Supported feature. Yes.

Internal Notes

Green checkmark. Supported feature. Yes.

Notes from Buyer

Green checkmark. Supported feature. Yes.

Order Weight

Red X mark. Unsupported feature. No.

Item Weight

Red X mark. Unsupported feature. No.

Item Images

Green checkmark. Supported feature. Yes.

Item Options

Green checkmark. Supported feature. Yes.

Item Warehouse Location

Red X mark. Unsupported feature. No.

Order Status Mapping

ShipStation Status

Turbify Status

Awaiting Payment

Pending Review

Awaiting Shipment

OK

Partially Shipped

Shipped

Fully Shipped

Returned

Tracked

Cancelled

Cancelled

Fraudulent

On Hold

On Hold

Data Sent with Shipment Notification

This table indicates which data ShipStation sends to Turbify with the marketplace shipment notification:

Field

Sent to Marketplace?

Status Update

Green checkmark. Supported feature. Yes.

Tracking Number

Green checkmark. Supported feature. Yes.

Carrier

Red X mark. Unsupported feature. No.

Service

Red X mark. Unsupported feature. No.

Carrier Fee

Red X mark. Unsupported feature. No.

Note to Buyer

Red X mark. Unsupported feature. No.

Item Information

Red X mark. Unsupported feature. No.
Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Turbify Store Integration Notes

  • Unless you reconfigure your store and set a new First Order ID to Import value, Turbify Store orders are only exposed to ShipStation a single time. If you update the order in Turbify Store after it's already imported into ShipStation, ShipStation will not receive the updated information.

  • As a security measure, Turbify Store requires that Contract Token be renewed yearly. Review Turbify's Renew API Token article for details. Once you have a new token, you must reconfigure the Turbify Store's connection in ShipStation.

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

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