Sellbrite

How to add a Sellbrite store to ShipStation, what features are available, and other need-to-know details.

Sellbrite is a cloud-based retail solution where you can list products on multiple channels, manage existing listings, control and sync your inventory, and manage your orders, all through one interface.

Sellbrite Requirements

Connection Requirements:

Order Import Requirements:

  • Include a Ship To address.

Connect a Sellbrite store to ShipStation

To connect your Sellbrite store to ShipStation:

  1. Log in to your Sellbrite account.

  2. Go to the Settings page (represented as a gear icon in the top-right corner).

  3. Click on Service Integrations on the left menu.

  4. Choose ShipStation.

  5. Click the Generate Authorization button to generate a Username and Password that you'll use to authorize your account.

  6. Select the Sellbrite tile.

    Sellbrite logo
  7. Enter the generated Username and Password.

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for Sellbrite Integration

ShipStation's integration with Sellbrite supports the following standard features:

Common ShipStation Features

Default Status Mappings

Status

Sellbrite Status

Awaiting Payment

Unpaid

Awaiting Shipment

Paid

Shipped

Shipped

Cancelled

Cancelled

On Hold

Not Supported

Sent with Shipment Update

Field

Supported?

Status Update

Green checkmark. Supported feature. Yes.

Tracking Number

Green checkmark. Supported feature. Yes.

Carrier

Green checkmark. Supported feature. Yes.

Service

Green checkmark. Supported feature. Yes.

Carrier Fee

Red X mark. Unsupported feature. No.

Note to Buyer

Red X mark. Unsupported feature. No.

Item Information

Green checkmark. Supported feature. Yes.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Additional Details about the Sellbrite Integration

  • If an order is manually updated as Shipped on Sellbrite after it's already imported into ShipStation, ShipStation will not receive a status update from Sellbrite. Instead of updating orders on Sellbrite, we recommend that you use the Mark as Complete feature, which can also send the shipment update to Sellbrite.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information