OpenCart is a free, open-source, self-hosted, shopping-cart platform. With their plug-ins and friendly GUI (graphical user interface), build and customize your ecommerce store without any programming experience. As an OpenCart partner, ShipStation pulls in weight, images, and item options from OpenCart orders. Plus, we support internal and buyer notes, along with gift messages.
Connection Requirements:
An active account with OpenCart (version 1.5.1 or higher.)
Order Import Requirements:
Include a Ship To address.
Follow the steps below to connect your OpenCart store to ShipStation:
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Select the OpenCart tile.
Select Your OpenCart Version from the dropdown.
Download the ShipStation module linked in first step in the connection window.
Using an FTP program, extract the module to your OpenCart folder.
Modify the chmod on the shipstation/config.php file to 777.
Login to your OpenCart admin site.
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Go to Extensions, then Modules.
Click Install next to the ShipStation module.
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Click Edit next to the ShipStation module.
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Copy the ShipStation Key and ShipStation Verification Key from this page. If they are not present, click Generate New Keys to create them.
Back in ShipStation, enter the ShipStation Key, ShipStation Verification Key, and OpenCart URL, then map any custom statuses if needed.
After you've completed the above steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.
ShipStation's integration to OpenCart supports for the following standard features:
|
Common ShipStation Features |
Status Mappings
Sent with Shipment Update
|
Additional Features
ShipStation's integration to OpenCart allows for the following additional features:
Feature |
Description |
|---|---|
Configurable Time Zone |
By default, ShipStation assumes that the OpenCart store's server uses UTC as the timezone. If your OpenCart account uses a different server timezone, you can define it in the store's settings. |
Here are some things you should keep in mind about ShipStation's integration with OpenCart:
ShipStation is not able to guarantee compatibility with any other 3rd party OpenCart modules. If a module changes the folder structure of your OpenCart site, that may prevent ShipStation from being able to import orders.
Here are some common issues experienced by users, potential causes, and available troubleshooting tips.
Issue |
How to troubleshoot or resolve |
|---|---|
Why is the Order Date in ShipStation different than the Order Date in OpenCart? |
This usually occurs because the OpenCart server is using a different timezone than the timezone set in the store's settings in ShipStation, which causes the Order Date to be thrown off when converting the timestamp based on time zone. Update the store's settings so that the store is using the same timezone as the server your OpenCart store is hosted on. |
Why are certain orders placed late in the day not importing into ShipStation? |
Similar to the issue above, this typically occurs because the OpenCart server is using a different timezone than the timezone set in the store's settings in ShipStation, which causes our import process to inadvertently skip ahead. Update the store's settings so that the store is using the same timezone as the server your OpenCart store is hosted on. |