1. ShipStation Help AU
  2. Integrations Help Guide
  3. Stores A-C

CS-Cart

How to add a CS-Cart store to ShipStation, what features are available, and other need-to-know details.

This article contains:

CS-Cart offers a simple billing system. Pay for CS-Cart once and never worry about it again. CS-Cart powers over 35,000 online stores of every size, whether it’s a small web store or an enterprise online-retail platform. Build a robust and successful online store with CS-Cart's features like payment and shipping options, inventory control, unlimited products, marketing tools, and many other ready-to-use features.

CS-Cart also offers advanced features like SEO optimization, PHP customization, and a built-in content manager.

Requirements

Connection Requirements:

  • An active account with CS-Cart.

    Download CS-Cart's shopping cart software for a free trial version!

  • The ShipStation add-on for CS-Cart must be downloaded and uploaded to CS-Cart. The file can be found in the CS-Cart connection window within ShipStation.

  • CS-Cart username and password.

  • Supported CS-Cart versions:

    4.0.1, 4.0.2, 4.0.3, 4.1.1, 4.1.2, 4.1.3, 4.1.4, 4.1.5, 4.2.1, 4.2.2, 4.2.3, 4.2.4, 4.3.1, 4.3.2, 4.3.3, 4.3.4, 4.3.5, 4.3.6, 4.3.7, 4.3.8, 4.3.9, 4.3.10, 4.4.1, 4.4.2, 4.6.1, 4.6.3

Scope of Support

Uploading or installing the add-on file to CS-Cart is beyond ShipStation's scope of support. We recommend you contact your store developer or CS-Cart Support if you need assistance with the add-on installation process, as the process can differ based on the unique CS-Cart server configuration.

Order Import Requirements:

  • Include a Ship To address.

Connect a CS-Cart store to ShipStation

Follow the steps below to connect your CS-Cart store to ShipStation:

  1. Go to Account Settings.

    Closeup of Toolbar. The red box highlights the icon for Settings.

  2. Select Selling Channels from the left-hand sidebar, then choose Store Setup.

    Left-hand sidebar. Under Selling Channels, red box highlights Store Setup

  3. Click + Connect a Store or Marketplace.

    Closeup of Store Setup. Red arrow points to Connect a Store or Marketplace button.

  4. Select the CS-Cart tile.

    cscart_tile.png

  5. Download the ShipStation add-on available in the first step of the connection steps.

  6. In a new tab or browser window, log in to your CS-Cart admin portal.

  7. Upload the archive from the Add-ons page, or Unpack the archive to the directory [CSCART_ROOT] if no upload option is available.

  8. Navigate to the Add-ons > Manage add-ons page.

    CScart Add-on menu with Manage Add-ons highlighted.

  9. Find ShipStation add-on and then click the Install button.

  10. Open the settings of the ShipStation add-on and enter a Username and Password to be used to authenticate the connection.

  11. Select the ;Paid, Shipped, and Cancelled statuses.

  12. Back in ShipStation, enter the credentials for the user created into the corresponding fields, and the URL for your store.

  13. Click Test Connection, then Connect if the test is successful.

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features

ShipStation's integration with CS-Cart supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Common ShipStation Features

Feature

Supported?

Custom Statuses

Green checkmark. Supported feature. Yes.

Customer Emails

Green checkmark. Supported feature. Yes.

Customer Phone Numbers

Green checkmark. Supported feature. Yes.

Requested Service

Green checkmark. Supported feature. Yes.

Payment Method

Green checkmark. Supported feature. Yes.

Discounts

Red X mark. Unsupported feature. No.

Identifies Gift Orders

Red X mark. Unsupported feature. No.

Internal Notes

Green checkmark. Supported feature. Yes.

Notes from Buyer

Green checkmark. Supported feature. Yes.

Order Weight

Green checkmark. Supported feature. Yes.

Item Weight

Green checkmark. Supported feature. Yes.

Item Images

Green checkmark. Supported feature. Yes.

Item Options

Green checkmark. Supported feature. Yes.

Item Warehouse Location

Red X mark. Unsupported feature. No.

Status Mappings

Status

CS-Cart Status

Awaiting Payment

Pending

Awaiting Shipment

Processing, Processed

Shipped

Shipped

Cancelled

Canceled

On Hold

Not mapped

Sent with Shipment Update

Field

Supported?

Status Update

Green checkmark. Supported feature. Yes.

Tracking Number

Green checkmark. Supported feature. Yes.

Carrier

Green checkmark. Supported feature. Yes.

Service

Green checkmark. Supported feature. Yes.

Carrier Fee

Red X mark. Unsupported feature. No.

Note to Buyer

Green checkmark. Supported feature. Yes.

Item Information

Green checkmark. Supported feature. Yes.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

ShipStation will update the order on the selling channel to the Shipped, Fulfilled, or Completed status after a shipment or fulfillment is created.

The shipment update ShipStation sends to the selling channel will include the shipment tracking number.

The shipment update ShipStation sends to the selling channel will include the carrier used for the shipment.

The shipment update ShipStation sends to the selling channel will include the shipping service used for the shipment.

The shipment update ShipStation sends to the selling channel will include the carrier's cost for the shipping label.

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

The shipment update ShipStation sends to the selling channel will include details about the specific line items in the shipment, which allows for partial shipment updates.

Integration Notes

Keep this in mind about ShipStation's integration with CS-Cart:

  • ShipStation is only able to successfully notify CS-Cart of shipments if your products are using SKUs. We recommend assigning SKUs for any products that would be shipped through ShipStation.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

ShipStation will update the order on the selling channel to the Shipped, Fulfilled, or Completed status after a shipment or fulfillment is created.

The shipment update ShipStation sends to the selling channel will include the shipment tracking number.

The shipment update ShipStation sends to the selling channel will include the carrier used for the shipment.

The shipment update ShipStation sends to the selling channel will include the shipping service used for the shipment.

The shipment update ShipStation sends to the selling channel will include the carrier's cost for the shipping label.

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

The shipment update ShipStation sends to the selling channel will include details about the specific line items in the shipment, which allows for partial shipment updates.

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