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Starlinks Global

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ShipStation Content Team

Updated

Starlinks Global is a Saudi Arabia-based logistics and supply chain company that provides US and UK-based ShipStation account with services to extend their reach to Saudi Arabia and the GCC region. Starlinks Global only ships internationally with ShipStation and provides both DDP and DDU options.

Visit the Starlinks Global Partner Sign-up page to learn more about creating an account.

Starlinks Global Integration Requirements

Connection Requirements:

  • A US- or UK-based ShipStation account

  • An active account with Starlinks Global

  • Your Starlinks Global username and API key (available in your customer pack)

Connect a Starlinks Global Account to ShipStation

To connect your Starlinks Global account to ShipStation:

🇺🇸 🇨🇦 Your Carriers Add-On

For US- and Canada-based ShipStation accounts, certain plans will require you to enable the Your Carriers add-on before you can connect your carrier accounts. If you have not yet enabled it, you'll be prompted to do so before you can connect your accounts.

  1. Go to Account Settings.

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  2. Select Shipping, then choose Carriers from the sidebar.

    Shippingdropdown.png

  3. Click the Your Carrier Accounts tab.

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  4. Click the Add Carrier button.

    AddCarrier.png

  5. Select Starlinks Global and click Connect.

    Connection tile for Starlinks

  6. Enter your Starlinks Global username and API key.

    Do NOT select Accept FM Parcels.

  7. Click Connect.

Starlinks Global offers a total of 11 service codes. Once you have successfully connected Starlinks Global, click the Services link and select the services that are included in your customer pack.

Available Features for Starlinks Global

The ShipStation integration with Starlinks Global supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Feature

Supported?

Domestic Shipping

Green checkmark. Supported feature. Yes.

International Shipping

Green checkmark. Supported feature. Yes.

Electronic Customs Submission

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Return Labels

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Estimated Rates

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Carrier Insurance

Green checkmark. Supported feature. Yes.

Tracking

Green checkmark. Supported feature. Yes.

End of Day (Electronic)

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End of Day (PDF)

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Label Branding

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Label Messages

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Multi-package Shipping

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Multiple Accounts

Green checkmark. Supported feature. Yes.

Additional Features for Starlinks Global

The ShipStation integration with Starlinks Global allows for the following additional features:

Feature

Description

Starlinks Global supports COD, DDP, and DDU shipments.

Starlinks Global can ship Collect on Delivery (COD), Deliver Duties Paid (DDP), Deliver Duties Unpaid (DDU)

Available Services & Package Types

Starlinks Global Domestic Services

  • Starlinks Cross Border Standard Domestic

  • Starlinks Cross Border Direct Domestic

  • Starlinks Cross Border Final Mile Domestic

  • Starlinks Domestic Final Mile

  • Starlinks Express Cross Border Final Mile Domestic

Starlinks Global International Services

  • Cross Border Standard

  • Cross Border Express

  • Cross Border PUDO*

  • Starlinks Cross Border Direct

  • Starlinks Cross Border Final Mile

  • Starlinks Express Cross Border Final Mile

* Requires Weight and Dimensions

Starlinks Global Package Types

  • Package

  • Custom Packages

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipStation will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipStation. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

ShipStation can close the day's shipments for the carrier and submit the manifest electronically. The End of Day process may be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available when submitted electronically - see End of Day (PDF).

ShipStation can close the day's shipments for the carrier and create a printable PDF of the manifest to provide to the carrier. The End of Day process may be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically - see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all services supported by this carrier.

ShipStation can print information on the label as a label message (configure in Label Document Options). The carrier may or may not support all 3 label message fields and label messages may not be available for all services supported by this carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipStation multiple times using different accounts and choose which account will be used to create each shipment.

Starlinks Global Integration Notes

  • The ShipStation integration with Starlinks Global does not support third-party billing.

  • You cannot create multi-package shipments in ShipStation. It may be possible to do so by logging in to your Starlinks online portal.

  • ShipStation does not submit customs documents for Starlinks Global international shipments.

    You must generate your own customs documents and submit them electronically to Starlinks for international shipments. For details, see section 8: CUSTOMS CLEARANCE – ALL COUNTRIES on page 7 of the Starlink Global Terms and Conditions PDF.

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipStation will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipStation. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

ShipStation can close the day's shipments for the carrier and submit the manifest electronically. The End of Day process may be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available when submitted electronically - see End of Day (PDF).

ShipStation can close the day's shipments for the carrier and create a printable PDF of the manifest to provide to the carrier. The End of Day process may be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically - see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all services supported by this carrier.

ShipStation can print information on the label as a label message (configure in Label Document Options). The carrier may or may not support all 3 label message fields and label messages may not be available for all services supported by this carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipStation multiple times using different accounts and choose which account will be used to create each shipment.

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