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Cdiscount

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ShipStation Content Team

Updated

Cdiscount is one of the largest e-commerce retail sites in France. ShipStation's integration imports your Cdiscount orders and automatically notifies the marketplace when each order is shipped. Additionally, the Cdiscount integration with ShipStation supports the pickup/dropoff features with both Colissimo and Mondial Relay.

Cdiscount moving to Octopia's API

Cdiscount has recently been acquired by Octopia and will soon transition to the Octopia API. As a result, the current Cdiscount API will be phased out, and all future business with Cdiscount will be conducted through the new Octopia platform.

This transition may affect your shipping with ShipStation. If your shipping is disrupted, we encourage you to continue using ShipStation with another store from our Store & Marketplace Integrations.

Cdiscount Requirements

Connection Requirements:

  • An active account with Cdiscount.

  • Your Cdiscount API username and API password.

Order Import Requirements:

  • Order must include a Ship To address.

Other Requirements:

  • Order must be in Validated - to Ship status in Cdiscount to ship using ShipStation.

Connect a Cdiscount Store to ShipStation

To connect your Cdiscount store to ShipStation:

  1. Retrieve your API username and API password from your Cdiscount account.

  2. Log into ShipStation.

  3. Go to Account Settings.

    sssettings.png

  4. Select Selling Channels from the sidebar, then choose Store Setup.

    Settings page selections, with outline marking the Selling Channels Store Setup option.

  5. Click Connect a Store or Marketplace.

    Store Setup Settings, box highlights Connect a Store or Marketplace button.

  6. Select the Cdiscount tile.

    C discount logo on square tile. Button that reads, Connect.

  7. Paste your API username and API password into the corresponding fields.

  8. Click Connect.

After you've completed the connection steps, the store's Settings page will open. You can adjust your store-specific settings like branding and customer notifications, if you wish. Or click Save to close.

Available Features for Cdiscount

ShipStation's integration with Cdiscount supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Feature

Supported?

Custom Statuses

Red X mark. Unsupported feature. No.

Customer Emails

Green checkmark. Supported feature. Yes.

Customer Phone Numbers

Red X mark. Unsupported feature. No.

Requested Service*

Red X mark. Unsupported feature. No.

Payment Method

Red X mark. Unsupported feature. No.

Discounts

Green checkmark. Supported feature. Yes.

Identifies Gift Orders

Red X mark. Unsupported feature. No.

Internal Notes

Red X mark. Unsupported feature. No.

Notes from Buyer

Green checkmark. Supported feature. Yes.

Order Weight

Red X mark. Unsupported feature. No.

Item Weight

Red X mark. Unsupported feature. No.

Item Images

Green checkmark. Supported feature. Yes.

Item Options

Green checkmark. Supported feature. Yes.

Item Warehouse Location

Red X mark. Unsupported feature. No.

Order Status Mapping

ShipStation Status

Big Cartel Status

Awaiting Payment

Not Supported

Awaiting Shipment

unshipped

Shipped

Not Supported

Cancelled

Not Supported

On Hold

Not Supported

Data Sent with Shipment Notification

This table indicates which data ShipStation sends to Cdiscount with the marketplace shipment notification:

Field

Sent to Marketplace?

Status Update

Green checkmark. Supported feature. Yes.

Tracking Number

Red X mark. Unsupported feature. No.

Carrier

Red X mark. Unsupported feature. No.

Service

Red X mark. Unsupported feature. No.

Carrier Fee

Red X mark. Unsupported feature. No.

Note to Buyer

Red X mark. Unsupported feature. No.

Item Information

Red X mark. Unsupported feature. No.
Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Cdiscount Additional Features

ShipStation's integration with Cdiscount allows for the following additional features:

Feature

Description

Import refresh

The first time you import orders, ShipStation will import orders from the previous 29 days.

All subsequent order imports will look at the prior 30 days and import the following:

  • Any orders modified within 24 hours of the previous import action

  • Any new orders since the previous import

Item Options

ShipStation will import both color and size as item options, if present on the order.

Pickup Orders

Cdiscount orders with pickup information will import into ShipStation for the following carriers:

  • Colissimo

  • Mondial Relay

Does not allow partial shipment notifications

Cdiscount does not accept marketplace notifications for orders that are partially shipped.

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

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