Use a Cubiscan Dimensioner

You can connect a Cubiscan dimensioner to ShipStation to import weights and dimensions for your shipments. With a dimensioner connected to ShipStation you can:

  • Automate your shipping workflow by configuring ShipStation to automatically import the weight and dimensions of your packages.

  • Configure ShipStation to import the weights and dimensions with a barcode scan.

  • Import the dimensions and weight manually.

Requirements

  • Your account must either be on the High Volume subscription plan or you must activate the Cubiscan add-on for your account.

  • ShipStation Connect: ShipStation Connect must be installed to add and manage Cubiscan dimensioners with ShipStation.

    Learn more about ShipStation Connect and how to install it on your shipping workstation.

  • Cubiscan Dimensioner: Please ensure that:

    • The dimensioner is connected to your local area network using the device's Ethernet option.

    • You have the static IP address assigned to the Cubiscan dimensioner.

    • You have the model number of the supported dimensioner you are adding to ShipStation.

    • You have the port number assigned to the dimensioner.

      The default Port Number for Cubiscan dimensioners is 1050. If the port number has been modified for your network, you will need to know the port number assigned to the dimensioner.

    Default Settings and IP Address

    The default setup for most Cubiscan dimensioners is to configure a static IP address that is used only by the dimensioner. If your device is configured to automatically obtain an IP address from your network, that IP address may change in the future. This change will break the connection between the dimensioner and ShipStation.

    Locate the IP Address

    Cubiscan Documentation

    Need to reference Cubiscan documentation? Visit Cubiscan.com, select your model, then click on the Product Downloads link. The user manual should be located there.

Supported Cubiscan Models

Learn more about the Cubiscan dimensioners supported by ShipStation.

Add a Dimensioner

Please make sure that you have met all of the requirements to add a Cubiscan dimensioner to ShipStation. Then, follow the steps below to add your dimensioner in ShipStation Connect.

  1. Launch ShipStation Connect and log in.

  2. Select the Dimensioners tab.

    ShipStation Connect is open and the Dimensioners tab is selected.
  3. Click the Add button.

    The add button is selected on the dimensioners tab.
  4. Enter the following information:

    • Nickname: Enter a name for the dimensioner. This is the name used to identify the dimensioner in ShipStation Connect and in ShipStation.

    • Type: Cubiscan is prefilled and cannot be modified.

    • Model: Select the model of the dimensioner you are adding.

    • IP Address: Enter the static IP address assigned to the dimensioner.

      See the Requirements section above for more information on IP addresses with Cubiscan dimensioners.

    • Port: Enter the port number assigned to your dimensioner.

      The default Port Number for Cubiscan dimensioners is 1050. If the port number has been modified for your network, you will need to know the port number assigned to the dimensioner.

    SSCNCT_TAB_Devices_DimensionerDetails_MRK.png
  5. Click the Save Changes button.

The dimensioner is now added and listed under Dimensioners on the Dimensioners tab.

The dimensioners tab is selected showing the added Cubiscan 150 dimensioner.

The dimensioner is also listed under Scales on the ShipStation Connect Settings screen (Settings > Printing > ShipStation Connect).

SSCNCT_Scales_Cubiscan150_MRK.png

Test the Connection

Test the connection between ShipStation and the dimensioner to ensure it is importing weights and dimensions successfully.

In ShipStation Connect:

  1. Click the action STORE_ODBC_Inline_Menu.png menu to the right of the dimensioner on the Dimensioners tab.

  2. Select Test Connection.

The action menu is expanded and test connection is selected.

In ShipStation:

  1. Go to Settings > Printing > ShipStation Connect.

  2. Hover over the dimensioner and select read.

SSCNCT_Read_MRK.png

Edit Dimensioner Settings

Update the settings for your Cubiscan dimensioner from within ShipStation Connect or ShipStation Settings:

In ShipStation Connect:

  1. Select the Dimensioners tab.

  2. Click the action STORE_ODBC_Inline_Menu.png menu to the right of the dimensioner.

  3. Select Edit.

The action menu is expanded and edit is selected.

In ShipStation Settings:

  1. Go to Settings > Printing > ShipStation Connect.

  2. Hover over the Cubiscan dimensioner.

  3. Select Edit.

SSCNCT_SEL_Edit2_MRK.png

Import Weights and Dimension

Weights and dimensions can be imported from your connected dimensioner anywhere a scale can be read in ShipStation.

Select the Dimensioner as the Default Scale

  1. Select an order in the Orders grid or open the Order Details screen.

  2. Click the down arrow next to the scale button in the Configure Shipment Widget.

    The configure shipment widget with the scale button outlined
  3. Select your Cubiscan dimensioner from the list.

    CSW_SelectDimensioner_MRK.png

Manually Import Weight and Dimensions

  1. Select an order in the Orders grid or open the Order Details screen.

  2. Click the Scale button or press the W key on your keyboard.

    Arrow points to the scale button in the configure shipment widget.

The weight and dimensions will import from the dimensioner.

CSW_Weight_Dims_MRK.png

Import Weight and Dimensions with a Barcode Scan

Use a barcode scanner to import weights and dimensions from your dimensioner. Configure a barcode scanner with ShipStation to: